How soon do the flowers need to reach you?
Within about 5 days of the service. The sooner drying starts, the better the flowers keep their color and shape. Until you ship, trim about an inch off the stems, keep them in cool water with flower food, and leave them in an air-conditioned room away from windows. Never leave them in a parked car.
Do I need to order before I send the flowers?
Yes, please. Your order tells us whose flowers they are and what to make. A box that arrives without an order has to be set aside until we can match it, and fresh flowers lose time while they wait. Order first, then add a note with your name, order number and phone number, taped to the box or tucked inside.
Is shipping free?
Your finished keepsakes always ship home to you free. To send us the flowers, ship them overnight yourself or add our prepaid overnight label ($140) and we'll email it to you. The label is free when you order a package of $1,000 or more through our Packages page.
Can the funeral home send the flowers for us?
Yes. Place your order first, then forward the funeral home your confirmation email, which has our address and packing steps. Make sure a note with your name, order number and phone number goes in or on the box, and ask them to ship it overnight.
The flowers are wilting, or it's been a few days. Is it too late?
Often not. Flowers that have started to wilt can still be preserved in many cases, though the freshest blooms keep the most color, so order and ship as soon as you can. We've even made keepsakes from flowers a family dried at home. Call us at (954) 296-5937 or email us a photo, and we'll tell you honestly what we can do.
Can one arrangement be shared by the family?
Yes. One spray can become several keepsakes, like matching frames or a set of ornaments. Put every piece in one order if you can, and send all the flowers together in one box.
Can you include their photo, a prayer card or the funeral program?
Yes. Photos, programs, prayer cards and notes can be set in beside the flowers, and handwritten notes are laminated first at no extra charge. Choose personalization on the piece's page when it's offered, or add our $75 personalization add-on. List what you'd like included in your order notes, and you'll see exactly where it goes in your design before anything is cast.
Which flowers can you preserve?
Roses, lilies, orchids, carnations, chrysanthemums and most other sympathy flowers, along with their greenery. Choose the freshest blooms from the arrangement that means the most to you, often the casket spray, and keep the ribbon and card too.
Will the flowers look the same in resin?
Dried flowers soften in color, and in resin some petals turn slightly translucent, especially orchids and tropical flowers. That's normal, not a defect. If the arrangement has orchids or tropical flowers, we recommend color correction, which brings back a truer look. It's $150 and adds 2 to 4 weeks. You can see examples in our color correction gallery.
What is the difference between pressed and whole flower?
Pressed flowers are dried flat for frames, trays and wall art. Whole flower preservation keeps each bloom's full shape, for blocks and standing crosses. The method is set before drying begins and can't be changed later, because the flowers are dried differently for each.
How long does it take?
About 5 months from the day your flowers arrive, and color correction or other add-on services add time. Drying takes 8 to 12 weeks, then we send your design for approval, and approving it quickly keeps things on schedule. Need it sooner, for an anniversary or a holiday? Our rush service finishes in about 3 months for $350.
Can I drop the flowers off at your studio?
Yes. Order first, then bring them to our studio at 2820 NE 4th Ave, Pompano Beach, FL 33064. We're open Monday to Friday, 8:30 AM to 5 PM, and Saturday, 8:30 AM to 3 PM.
Do you make pet memorials?
Yes. Flowers from a pet's memorial, their photo or a small charm can all go into an ornament, a frame or a block.
How do I care for my keepsake?
Display it indoors, out of direct sun and away from heat. All resin warms in tone over the years, and sunlight and heat speed that up. Our resin carries a high level of UV inhibitor, so a piece kept indoors and out of direct light holds its clarity for years. Wipe it with a soft microfiber cloth.